more smart questions

…even smarter answers

1. Why should I list my hair care products on Lola’s Green Hair instead of eBay, Craigslist or other similar sites?

   eBay is an awesome resource for new products, but there is a relatively small offering of discounted nearly new and gently used hair care products. Unlike large auction and classified ads sites that offer everything from furniture to electronics, Lola’s Green Hair provides hair care aficionados a specific and unique, no-haggling environment. Buyers and sellers have a secure and efficient way to exchange discounted hair care products for all hair types, styles and needs.
   When you list your hair care products at Lola’s Green Hair, you have a captive audience of like-minded product junkies who are part of our close-knit, hair-obsessed community. Here you will find a wider selection of those popular, tried and true products that are raved about on the hair and beauty blogs, hair boards and YouTube. Because the products are nearly new or gently used, you will find them at a much more affordable price than a new product sold retail or on eBay. This gives you the opportunity to try a product, make sure you like it before committing to paying full price. Additionally, no commission is EVER charged on the sale price.

2. Is there a fee to become a member of Lola’s Green Hair?

   Membership is always free. Posting ads is free. Browsing and lurking is always free.

3. What is the fee to list a product(s)?

   Members can list a 30-day ad for FREE! Additionally, no commission is EVER charged on the sale price.

4. Can I include more than one product in my ad?

   Members may post an unlimited amount of products in a single ad.

5. The product I want to list isn’t exactly “nearly new”—there is less than half left. Can I still list it?

   Yes, just make sure to specify this information in you listing. You would be surprised how many ladies just need a “sample” sized amount of a product to determine if they want to purchase a full bottle.

6. I have listed my product(s) for sale, now what? How do I get the word out to potential buyers?

   LolasGreenHair.com enjoys a steady flow of digital traffic from several popular hair care forums, blogs, Twitter, Facebook and good old fashioned word-of-mouth. Your ads will benefit from this exposure. However, feel free to let your Twitter followers, Facebook friends, digital hair friends, and real-life hair friends know about your ads.

7. How long will my ad run?

   Your ad will run for 30 days. You will receive a reminder email a couple of days prior to your ad’s expiration date.

8. My ad has been listed for a few days, but I have changed my mind and decided not to sell the product. How do I remove my ad?

   You can easily take your ad offline through your Dashboard. Simply click the “Pause” icon. If you would like to put your ad back on line, click the “Play” icon. Please note that “pausing” an ad does not affect your ad’s original expiration date.

9. My product just sold *doing happy dance*!!! What should I do to make sure other users know that the items is no longer available?

   When your product sells, please edit the product's ad from your “Dashboard” and mark the listing as “SOLD.” This will stamp your ad as “SOLD” to users browsing for product.

10. I am only looking for products in my area. How do I search for these products?

    You can search for products in your area by entering your zip code (or a zip code close to where you live) in the search box (“what are you looking for?). If there are products listed near the zip code you enter, they will show up in your search results.

11. As a seller, how should I estimate delivery costs?

    USPS.com (United states Postal Service) is a great resource for estimating delivery costs based on destination zip code and package weight.

12. How should I manage the actual transaction for purchase?

    Lola’s Green Hair recommends using services such as PayPal or Escrow.com that offer a secure transfer of funds.

13. As a seller, what can I do to ensure that I have a good selling experience?

    - Your word and your reputation as a seller is your credit on Lola’s Green Hair. Do what you say you’re going to do, all the time, every time.
    - Think of your advertisement as being read by someone who doesn’t know a thing about the product. The more information, details and pictures you can provide, the more likely someone will respond.
    - Be honest and specific about the amount of the product remaining.
    - Be sure to include a listing of all ingredients—you know how particular we ladies can be about hair care products.
    - Fully disclose details about delivery costs and times.
    - Answer seller questions in a timely manner so they can make informed decisions about their purchase.
    - Use services like PayPal or Escrow.com that offer a secure transfer of funds.
    - Never ship an item until full payment is received.
    - If the buyer is local, make arrangements for a hand delivery to save costs.
    - Follow up with the buyer to make sure the product was received as expected.

14. As a buyer, what can I do to ensure that I have a good purchasing experience?

    - Your word and your reputation as a buyer is your credit on Lola’s Green Hair. Do what you say you’re going to do, all the time, every time.
    - Ask good, detailed questions about the product (i.e. ingredients, percentage of product remaining, etc.)
    - Be sure you understand the seller’s delivery costs, and expected delivery times.
    - Use services like PayPal or Escrow.com that offer a secure transfer of funds.
    - If the seller is local, make arrangements for a hand delivery to save costs.
    - Follow up with the seller to confirm that the product(s) was received.

15. I am a hairstylist/salon owner. Can I post an ad for the services I provide?

    Yes, please list under the “HAIR SERVICES” category. Note: Lola’s Green Hair has no affiliation with the hairstylists and salons listed on this site, and is not liable for the quality of services rendered. Lola’s Green Hair encourages all potential clients to research stylists and salons thoroughly.

16. I am a hair/beauty/fashion blogger. How can I promote my website on Lola's Green Hair?

    Simply click "Register" in the upper right-hand corner. After registering, you will be walked through 3 very quick steps to posting an ad promoting your business. Your ad will be posted immediately.

17. I am interested in advertising on Lola’s Green Hair. What are your rates?

    For more information on advertising packages, contact us at “talk to me.”

18. Lola, are you a hair care professional? What is your background?

    I am not a hair care professional—I am just obsessed with hair and have logged hours upon hours on the internet learning all that I can about hair. Architecture is my first love. I enjoy wearing jeans, flip flops and big hair to work each day.

19. Lola, why don’t you blog more about haircare, product reviews, tutorials, that kind of thing?

    My team and I blog about everything, whatever is top of mind on that day. Although it comes as no surprise that what is usually top of mind is some hair-related thought. There are oodles of awesome blogs that provide invaluable hair care guidance, vids, and the like. These bloggers are experts in their own right—I’ll leave the heavy lifting to them. In the meanwhile, we’ll stick to blogging about the quirky things we happen to be pondering, and hope you’ll enjoy our honest and original outlook on life (and hair).